Sales Development Representative

Empire Flippers started in 2011. Back then, we were known as the AdSense Flippers, and we were all about building our own niche sites. We would monetize those sites via Google AdSense. Once the sites were making a little money, we would sell them on Flippa for 20x their net monthly profit.

We recorded our entire journey by blogging all about it.

It was a nice little business and soon we built quite a following of people who loved what we were up to. It got to the point where people asked us if we would use our Flippa account to sell their sites. They told us it would sell easier since we had the audience, and they would pay us a percentage of the sale.

So… we said yes.

It wasn’t long before we were selling way more of other people’s sites than our own.

We realized there was something here. Something big.

In 2012, we rebranded to Empire Flippers and became an online business brokerage in our own right. We launched our marketplace and became the “go-to” solution for people wanting to sell their online businesses.

Fast forward to today, we now have the largest brokerage team in the industry. We have staff that is siloed for each part of the selling and buying process — everyone from marketing and sales team members, to vetting and migration experts.

Now, we’re inviting you to become part of our story.

Becoming an SDR makes you a critical part of the team at Empire Flippers. 

You will represent our brand and be the face of Empire Flippers to buyers and sellers while learning skills that will last you a lifetime in the online business world. 

Your work ethic and skill set will have a direct impact on our growth. We will open up our Rolodex, offer you training, and give you insights into the online business space that no college course or paid informational product could ever teach you.  

And you won’t be just another employee at a giant corporation.

You will connect with entrepreneurs running hundreds of sites, as well as entrepreneurs running gigantic global e-commerce brands with name recognition. 

Because of our fast growth, that also means new needs will arise. We will need good, trained “hands on deck” to handle that growth. If we’re a good fit for each other, you can be at the forefront of that growth and take advantage of it.

While we are an Inc. 5000 company, we’re not overly corporate. You’ll work with our entire team to make sure the job gets done. We believe in collaboration, and that means every department in our company comes together to help bring a project to fruition.

It has been an effective strategy, and has worked well for us. 

When you first come on board as a Sales Development Representative, you will start learning more about our business before jumping into the job. You will learn everything there is to know about the different kinds of customers we serve in our audience. You will become well versed in all of our processes, from how our listing review process works all the way up to the intricacies of structuring a business acquisition.

Once you have the basics down, you will use the phone, chat systems, and email to communicate with our audience and will have access to our backend support systems through HubSpot, Zendesk, and our new Platform we’ve recently launched.

You might be wondering, though … what will your daily work routine really look like once you’re up and going?

Here is a list of daily tasks and responsibilities we’ll expect from you (though this isn’t an exhaustive list and could change):

• Identify buyer and seller prospects
• Outreach to early stage buyers who have indicated interest in our business. 75% of the role will be initiating and fostering these relationships
• Communicate with and qualify warm buyer and seller leads before sending them to the next step (whether that’s reviewing listings or talking with one of our Business Advisors)
• Call people who have unlocked businesses and guiding them to the next step in our sales funnel
• Call and email business owners that have expressed interest in selling and help qualified owners take the next step in selling their business
• Return emails to potential buyers and sellers who are looking at using our marketplace, but still have questions about our process
• Work closely with our Business Advisors to set up our Buyer-Seller Conference Calls
• Outreach to potential clients who have indicated interest in buying or selling an online business
• Help develop a strategic outreach program to contact leads who are not already engaged with Empire Flippers
• Communicate with sellers on our Marketplace to better understand their business and answer buyer’s questions
• Support the Business Advisor team to improve our engagement and conversion on every stage of our deal flow
• Book qualified leads to our Business Advisor team who will then focus on developing offers and negotiating purchase agreements

As an SDR, you will work with our small team of (~10) Business and Seller Advisors on a daily (if not hourly) basis. Your work will empower them to focus solely on active deals which is the sole revenue generating activity for our business. You will be part of the engine. 

Our team is spread out across the US and European timezones. While we work on individual deals, we are all rewarded based on the overall performance of the team. As a result we work very closely together and speak on a daily basis. 

We believe in hiring people who are a good fit with us culturally. We want people who are hungry to learn, but also people that will be fun to work with.

However, that doesn’t mean we aren’t looking for a certain kind of skill set.

While no previous work experience is needed, experience in sales is a big plus. Any background in e-commerce or online business is also helpful. However, we are looking to train the right person, so if you don’t have that experience, don’t let it stop you from applying. 

Skills Required:

• Ability to develop rapport, negotiate, and influence others
• Inside or outside sales experience (preferred)
• Understand basic financial documents such as a Profit & Loss statement
• Experience with a marketing and sales CRM such as Hubspot (preferred)

You must love talking and negotiating with people. This role focuses on developing early stage leads into engaged opportunities to work with our Deals team. You need to be able to pick up the phone and call someone who doesn’t know you and see how they are doing. This isn’t cold-calling, but it won’t be super warm, either. Everyone you call will have opted into our marketplace and given out their phone number, so they will know about Empire Flippers. It is your task to make sure they understand our processes and see why we are someone they want to work with.

You can spot risks and opportunities. Every day, you will speak with entrepreneurs about scaling businesses, liabilities, and how good certain assets are as an investment. Over time, you will need to be able to spot what are genuine risks and genuine opportunities for people looking to acquire online businesses. You will need to be able to confidently tell the entire story of a possible acquisition. While investing in online businesses can bring great returns, it can also be a volatile space to play in. We respect our audience’s intelligence by telling them about both the risks and rewards.

You’re a problem solver. Selling a business is an intimate experience for most entrepreneurs, especially if it is the first business someone is selling or buying. That means you will face obstacles and challenges. It will be up to you to make sure those challenges are met head-on and solved. 

You’re excited about expanding the Empire Flippers brand. We love hiring people that are passionate about the online business industry. In many ways, we really are changing lives. We want you to be on board with our mission, participate in industry conversations, and get people excited about working with us. 

We focus on a strong life/work balance and encourage our team to tackle their bucket lists while working in an exciting, challenging, and ever changing industry. 

We’re made up of a team of successful entrepreneurs and former corporate professionals. 

We aren’t going to chain you to a cubicle. You’ll be free to work anywhere in the world that serves your creativity best. The choice is yours. While we’re an Inc. 5000 company, we’re not a Fortune 500 company. You won’t be some badge number in the corporate machine. We will want your input and insight. As you gain more experience, we are going to rely on you to make our process better and smoother for our sellers while also helping to increase the number of high-quality businesses that go live on our marketplace.

When you first start off, you will be training with our Sales team remotely for 6 to 8 weeks. We typically meet in-person during this time, but due to COVID-19 and global travel restrictions, we will not have any travel requirements during your three month probationary period.

You will be paid $3,000 USD per month during the probation period. Following probation, you will be gradually introduced to our compensation plan. Within 12 months, you can expect to earn $50,000 – $60,000 USD per year depending on performance, and have paid, international healthcare coverage.

We love our employees and our work, but that still means you will need to perform up to our expectations. Hopefully, you will exceed those expectations and take us to new heights with the skills you bring to the table.

We love to play and travel. A big part of our company is about experiencing what the world has to offer and going after it. That being said, we also work hard.

Sometimes we have to work weird hours. It is not uncommon to take a 3 a.m. phone call if you’re in Thailand to connect with someone over in the U.S. Or vice versa. You will need to be someone who is ultra-flexible. Our business is truly global, and we have customers in every corner of the globe. 

Sometimes we really do work next to the pool. We might take a long break in the middle of the day, but burn the midnight oil early in the morning and late into the night with a 12-hour work day. That isn’t every day, but it does happen when we need to finish a project or answer a client’s series of questions, so you’ll need to be prepared for that.

A lot of people would love to have a side gig or a gap year experience that allows them to travel the world before finding a job back home. That is not this job.

We want you to become a long-term employee with us. Ultimately, we want this sales position to grow into a profitable career for both you and the company. 

Remember, we’re not going to throw you into the fire right away.

When you first come on board, you’re going to learn about our company. We will do a deep dive into how our processes and systems work and teach you about each department within the business. 

As you get better acquainted with our company and processes, you will dive into the low-level tasks, starting off with plenty of guidance and later becoming an independent fully fledged SDR. 

If this all sounds overwhelming yet exciting to you, then apply! You might be surprised how perfect you are for this role.