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Security

Given the sensitive nature to the way we conduct our business, Empire Flippers goes to great lengths to protect customer data. Below are a few steps we have taken:

  • We have an internal security policy that all staff are introduced to when they join the company. In this policy, we outline a few key points:
    • All employees are to use two-factor authentication when supported.
    • All employees should use strong passwords and store them in encrypted format using a password manager.
  • All new employees go through a background check by a 3rd party.
  • Our database uses encryption at rest and in transit, and is continually updated to the latest version.
  • All files uploaded to our platform, e.g. ID & bank statements are stored in encrypted format.
  • We limit the number of software engineers who have the ability to access customer data.
  • We have a bug bounty policy which encourages independent security researchers to inform us of any vulnerabilities before being published on the wider internet.
  • It is our process to keep our systems up to date with the latest security updates.
  • Our internal permissions are granted on an as needed basis, staff have the minimum required permissions to do their job, and if unused are automatically revoked. 

A few steps we recommend our customers to take if they are concerned about the security of their data while using our service:

  • Customers can enable two factor authentication in their account.
  • Customers should leave the “Skip New Device Authentication” disabled – this will ask you to authorize logins by clicking a link in your email each time you login using a different device.

If you have any questions or concerns, please contact us at support@empireflippers.com