UX Specialist

The UX specialist role is vital to the success of our company.

You’ll be the first UX specialist hire – which means a lot of responsibility on your part. You’ll take the lead in designing slick user interfaces to address our business needs. You’ll guide and advise us on how to solve customer experience problems in almost every department – be it vetting, customer support, sales and migrations.

You may also assist within our marketing team from time to time, offering them your experience, knowledge and coming up with designs.

You’ll be a key asset to our engineers, responsible for coming up with product designs and assisting them with implementation.

The feature set will have already been decided on – it’s your responsibility to decide on what they look like, to explain to us the common traps and pitfalls when implementing such features and how we can merge your designs with the features that in the end provide a flawless customer experience.

Ultimately you will be responsible for ensuring customers are happy with their experience, but you will be able to lean on our years of experience to shortcut your learning curve and make sure our customers leave happy with our process.

We believe in hiring people that are a good fit for us culturally.

A good fit is actually more important to us than the skill sets since we will teach you everything you need to know.

You should have a few good years of experience under your belt, having designed and advised on some mouth-watering web and/or mobile apps.

You need to have immaculate attention to detail. We need to hear you grunting and moaning if something doesn’t quite look or feel right, to the nearest pixel and to the nearest hexadecimal color, to the point you become annoying to us.

You need to be good at saying no. Oftentimes you’ll be presented with ideas from our team on how to solve challenges from a user experience point of view. You’ll need to have the courage to stand up and tell us we’re doing it wrong and present us with a better way of solving customer experience challenges.

Be a pro with using tools of the trade. It’s up to you which tools you’d like to use but you need to be a jedi master at using them – your portfolio should be proof of this. You should be able to advise us what the best tools are and why.

Be a good communicator. It sounds very cliché, but you’ll immerse yourself in almost every department, you’ll be learning problems and presenting solutions, and also overseeing the implementation of those solutions too.

A self-starter. We need to see some evidence that you’re able to get up every morning, bite the bullet just get on with it, even if you’ve tried four coffee shops and none have decent wifi. You won’t have eyes looking over your shoulder on a day to day basis, you’ll be working in almost full autonomy, we’ll need to trust you to deliver the goods.

Our company is built on the foundation of travel, remote work, and living life on your own terms.

We’re not looking to put you in a cubicle and waste your time in traffic. When you join us, you’ll be flying straight out to the Philippines to spend some time with our team members and training.

You’ll be working hard, playing hard, and learning all about our company and what we stand for during this time.

Apart from meeting us in person every now and then, you’re free to work and live anywhere you’d like and join the new class of digital nomads – we’re homeless but have a passport, debit card and a laptop.

You’ll become friends with people who will be able to give you massive insights into how digital businesses work, how they scale, and, of course, how to invest in them or sell them.

This isn’t a gap year experience. This is not a temporary contract.

If you’re applying just because you want something to fund your travels before you start seeking out a “serious” job, then you probably shouldn’t apply.

We’re looking for career-minded people who share our vision and see where we’re going. We want you to be part of that vision and help us get there over the long haul.

And while we play hard and sometimes really do work next to the pool all day, we work even harder. Sometimes you will be putting in a 10-12 hour day as business demands arise. You’ll be working weird hours to match other team members time zones, and you’ll sometimes have to face some critical feedback.

You will be expected to perform to our expectations and really help us grow our business to the next level. We’re counting on you.

If you can see yourself growing into a profitable and meaningful career with us and love what we do, we want you to be part of our team.

We’re going to start you off slow. You’ll first learn about our company and what each department does; then you will be given some low-level tasks to ease you into the position. Over time, your skills will grow and you’ll be making a lot of decisions on your own.

However, you will always have our support and knowledge to lean on. We aren’t going to throw you to the wolves — you’ll be part of a high-functioning team that is here to help wherever we can.

Joe Magnotti and James Andrews will be reviewing every application. If we think you’re a good fit, we will reach out to you to do an interview over Skype. After the first interviews are done over Skype, our final candidates will be brought back for a final second interview before we make our decision.